VoIP Call Performance Analysis Software—BrixCall


An advanced call signaling and media analysis and correlation application providing comprehensive visibility into the performance of live VoIP traffic to ensure call quality from the network core to customer care.

Technical Information

Download spec sheet


Key Features

  • Comprehensive live VoIP call analysis and correlation application
  • Provides detailed service visibility to ensure call quality and customer care
  • Enables monitoring of overall service health via at-a-glance dashboard
  • Delivers powerful performance and call accounting reports
  • Provides single, per-call quality record
  • Combines with the BrixWorx engine to offer a unique blend of active and passive testing

Live Call Performance Analysis

BrixCall is EXFO’s advanced call signaling and media analysis and correlation application that provides comprehensive visibility into the performance of live VoIP traffic to ensure call quality from the network core to customer care.

Deployed in conjunction with Brix 4000 Verifiers, BrixCall is an integrated component within the company’s BrixWorx central-site software engine, and closes the visibility gap from expected network performance to actual customer experience. As a result, network operators can accelerate VoIP deployments with confidence and sustain greater profitability from IP-based services. With BrixCall, providers satisfy their subscribers by delivering high-quality customer care along with a high-quality service.

Multiple Measurement Views. One Call Quality Record.

Today’s VoIP networks are characterized by separate routes for signaling and bearer traffic, as well as multiple signaling protocol legs and media streams for individual calls. In order to achieve visibility across an entire call, providers typically deploy Brix 4000 Verifiers at several locations across their networks, independently measuring each call component and leg. The key challenge when monitoring live VoIP traffic from multiple points in a network is how to manage and make sense of the large volume of performance information. BrixCall analyzes and correlates these independently measured views to provide a single, easy-to-understand call quality record (CQR) for each call.

Depending upon the user-selected reporting frequency of the Brix 4000 Verifiers, BrixCall generates CQRs for both in-progress and completed calls. Point-in-time performance information for active calls is often critical for troubleshooting intermittent problems that surface only on calls of longer durations or at particular times of the day.

Related Resources

 



 Register to access this document












Contact Technical Support (Service Assurance)
North America Visitors

Tel.: +1 877 261-3279 

.
Asia-Pacific Visitors
Australia and New Zealand Visitors
...

Tel.: +1 978 367-5789

.


Send an e-mail 
      
For more information, visit the Support section.